Support

Help with Glippy.

Find answers about using Glippy, managing a subscription, and deleting your data — or contact support if something isn't working.

Contact support

Email nitzanside@gmail.com for technical help, privacy questions, or data-deletion support.

Quick answers

Questions about accounts, pricing, cycle tracking, and supported devices are answered in the FAQ.

What to include

To help us investigate, please include:

Your Glippy version, shown at the bottom of Settings
Your iPhone or iPad model and iOS or iPadOS version
What happened and what you expected
The steps that reproduce the issue, if known

Please do not include health information or screenshots of your logs unless they are necessary to explain the problem.

Managing your subscription

Apple bills and manages Cloud Backup subscriptions. You can change or cancel a subscription in your Apple Account subscription settings. Deleting Glippy or its data does not cancel the subscription. Refund requests are handled separately by Apple at reportaproblem.apple.com.

Deleting your data

To remove local data, open Glippy and choose Settings → Data management → Delete all local data. If you use Cloud Backup, Delete account and data also removes your cloud backup and Glippy cloud account. Contact support if you cannot access the in-app deletion controls.